Privacy Policy

At Green Earth Organic Farms, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletters, or order our organic produce.

1. Information We Collect

We collect personal information that you voluntarily provide to us when placing an order, creating an account, or contacting us:

• Personal Identifiers: Name, email address, phone number, and physical delivery address.
• Order & Transaction Data: Purchase history, delivery instructions, and payment confirmations. (Note: Payment details are processed directly through secure, PCI-DSS compliant payment gateways. Green Earth does not store your full credit card numbers or financial credentials).
• Customer Service Communications: Feedback, special delivery notes, or support requests submitted via forms or email.
• Technical & Usage Data: IP address, browser type, operating system, and browsing activity collected automatically via cookies.

2. How We Use Your Information

We use your information strictly for legitimate business and operational purposes:

• Fulfilling, processing, and delivering your fresh organic produce orders.
• Communicating order statuses, delivery updates, and customer support responses.
• Sending farm harvest updates, seasonal box offers, and newsletter updates (only if you have opted in).
• Optimizing our website performance, user experience, and logistics planning.

3. Data Sharing & Third Parties

We do not sell, rent, trade, or lease your personal data to third-party marketers. We share essential data only with trusted third-party service providers necessary to run our farm operations:

• Delivery & Logistics Partners: Sharing your delivery address and phone number with courier services to complete drop-offs.
• Payment Processors: Securely processing online transactions.
• Web Hosting & Analytics Providers: Maintaining site security and functionality.

All service providers are contractually obligated to keep your information confidential and secure.

4. Data Security

We implement appropriate technical, physical, and administrative security safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure. While we utilize industry-standard encryption (SSL/TLS), please note that no internet transmission is 100% secure.

5. Cookies & Tracking Technologies

We use essential cookies to maintain your shopping cart, remember user preferences, and secure site operations. We may also use standard analytics cookies to understand site traffic. You can adjust or block cookies through your web browser settings, though doing so may limit certain shopping cart functionalities.

6. Your Rights & Marketing Choices

Depending on your region (e.g., CCPA/CPRA in California), you have rights regarding your personal information:

• Access & Deletion: You may request access to, correction of, or deletion of the personal data we hold about you.
• Marketing Opt-Out: You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or contacting us directly. (Transactional emails regarding order updates will still be sent).

7. Contact Us

If you have questions, feedback, or wish to exercise your privacy rights, please reach out to our privacy team: